Information on the coronavirus by telephone and chat

General information on the coronavirus is available by telephone at 0295 535 535 and via chat. The information service is open on weekdays at 8–21 and Saturdays at 9–15.

The service is primarily available in Finnish and, where possible, also in Swedish and English.

The chat window will be enabled on this page whenever a customer service professional is available to answer questions.

You can also send questions via SMS to 050 902 0163. The SMS service is intended for people who cannot talk on the phone due to impaired hearing or for other reasons.

It is intended primarily for people who are unable to access information on the internet. The service does not provide advice on legal matters or health-related matters, such as acute symptoms.

The information service will be further developed as the coronavirus situation progresses.

If you need health-related advice or guidance:

  • Your health centre will provide general health advice.
  • If you experience acute symptoms, contact the emergency health services in your area.
  • In areas where the Medical Helpline 116 117 is not yet in use, call your local emergency number.
  • In life-threatening emergencies, call the emergency number 112.

Information in Russian