Exceptions to telephone service hours 30 August – 1 September 2022

Between 30 August and 1 September 2022 there will be exceptions to the telephone service hours of the Finnish Immigration Service.

The following service numbers will have exceptional service hours:

• Citizenship matters and permanent residence permits 0295 790 604
• Residence permits on the basis of studies or work 0295 790 602 
• Residence permits for family members 0295 790 603 
• Other residence permits and permit matters 0295 790 600
• Ukraine Service number 0295 790 605

Exceptional service hours:

• Tuesday 30 August at 8.30–12.00 
• On Wednesday 31 August, the service numbers will be closed.
• Thursday 1 September at 13.00–15.30

Guidance for employers

The service number for employers, 0295 790 601, will be open normally on Tuesday 30 August.

• On Wednesday 31 August, the service number will be closed.
• On Thursday 1 September, the service number will be closed.

Ask Kamu the chatbot for advice

Chatbot KamuLinkki toiselle sivustolle answers questions on our website every day around the clock. Kamu gives answers to the most common questions in Finnish and English. You can also chat with Kamu to check your application's place in the queue.