Provisions and instructions on government communications

Central Government Communications Guidelines

The Central Government Communications Guidelines (2023) outline the values that guide communications and the meaning of those values, explain the central government’s communications procedures and describe the changes in the communications environment and their effects. The guidelines provide a foundation for central government organisations’ communications strategies and instructions, which put the principles of these guidelines into practice.

When updating the guidelines, the working group paid particular attention to changes in the role of social media and the way it operates, to leadership and communications within the workplace, and to communications with customers, which also play an important role in central government.

The communications guidelines are intended for everyone working in central government, as communications are one aspect of the work done by all central government employees. Communications professionals support management and employees in this task and come up with solutions concerning communications.